Massage Therapy can help you enjoy deep relaxation, renewed energy, and relief from stress, while promoting better health for your mind and body. All therapists are nationally certified and licensed in the state of Connecticut. The following information is being provided for you so your experience with therapeutic massage can be as enjoyable and comfortable as possible. Our desk staff or your therapist will be glad to answer any individual questions you may have.

• What types of massage are available?
• What can I expect at my first massage?
• Will areas of my body that are not being worked on be covered?
• How much does it cost?
• When do I pay for the service?
• How do I schedule a massage?
• Cancellation Policy

Q. What types of massage are available?

Each therapist is skilled in the following types of massage:

• Swedish massage - highly relaxing, long flowing strokes, light to medium pressure.
• Sports massage - customized for the muscles used most in whatever sport or exercise you pursue, medium to deep pressure.
• Deep tissue massage - massage that affects the deeper tissue structures of the body.

Based on your needs, the therapist may utilize one or more types of massage therapy during your visit. Talk with your therapist to discuss which is best for you and to learn about other beneficial forms of therapy.
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Q. What can I expect at my first massage?

It is suggested that you arrive at the club 15-20 minutes early for your first massage. After paying for your session, you will be asked to complete a confidential client questionnaire for the therapist. In the massage room, the therapist will review your medical history and questionnaire, give you an overview of the session, and address any questions or concerns you may have. Certain medical conditions require written approval from your physician. Massage therapists do not diagnose medical problems, prescribe treatment, or manipulate bones. Massage is not considered a substitute for medical attention or counseling. For more information about massage therapy on-line, visit the American Massage Therapy Association at www.amtamassage.org
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Q. Will areas of my body that are not being worked on be covered?

Your therapist will leave the room at the beginning of your session so you may undress and make yourself comfortable underneath the sheets on the massage table. Tell your therapist if you prefer to leave on all or some of your clothing. Except for the area being massaged, you will be warmly covered at all times.
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Q. How much does it cost?

1-hour session		$55
1/2-hour session		$35

Requests for sessions longer than 1 hour require therapist approval. Please note that session times include 5 minutes at the beginning and 5 minutes at the end of the session for changing. Prices are subject to change (Rates effective 11/11/02).
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Q. When do I pay for the service?

When you arrive for your appointment, please stop at the front desk. All massage therapy appointments must be paid for before the start of the session. Please present any gift certificates or discount coupons prior to making payment. We accept cash (in denominations of $50 or less), checks or credit cards. Your massage therapist does not expect to be tipped and tipping is not required but appreciated if you choose. Please note: Checks and credit card transactions must be in the amount of the massage only. We cannot give change for tips at this time.
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Q. How do I schedule a massage?

You may schedule a massage in two ways, in person or over the phone. When scheduling an appointment, you will be asked for your name and phone number(s). Since our therapists only come in for scheduled appointments, it's best to book appointments with at least 24-hours notice. We will make every attempt to schedule same-day appointments but cannot guarantee the therapists' availability. We are not able to accommodate walk-ins at this time. Out of courtesy to all clients, every attempt will be made to start and end sessions on time.
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Cancellation Policy: To cancel an appointment, please give us a minimum of 24 hours notice to avoid being charged full payment for the session and the need to prepay for future sessions.
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